The
determination of a township resident to keep his business afloat and
provide for
his employees after 9/11 has earned him an award from the United
States Small
Business Administration (SBA).
Brian Drum
of Mountain Avenue was named Small Business Person of the Year
by the SBA’s
New York District Office in February and presented with the award
at a
breakfast on April 22 in New York City. He was selected for the
honor from
about 200
nominations for his perseverance in bringing his recruiting company,
Drum
Associates, back from the brink of disaster—literally and
figuratively—in
the wake of
Sept. 11.
Drum’s
32-person company is located at 150 Broadway, one block away from
the World
Trade Center site. On Sept. 11, 2001, when the Twin Towers fell,
Drum and his
employees were forced to flee from his building’s top floor.
Although 150
Broadway remained standing, all services, including cell phones
and computer
hookups, were decimated, and soot and debris covered the
surfaces in
the offices.
About seven
weeks elapsed before business people were permitted to return to
the area,
and even then, services were not fully restored. Until the offices
were
habitable
again, employees were forced to operate out of other firm’s offices.
As Drum
described the situation, his company, founded more than 30 years
before, was
having its best year ever prior to the disaster. In an instant,
however,
demand for recruiting services came to a complete halt. No
companies
were hiring and no employees were changing jobs.
“We were
looking at zero business,” Drum said in a telephone interview this
week. “But I
wasn’t about to give in to the economics of terrorism.”
“We focused
on rebuilding,” Drum continued. “I pulled people into my offices
and said,
‘We have a choice. We’re in this lifeboat together. We can row
together or
we can sink.”
To a person,
his employees decided to continue with the business, Drum said,
and he was
able to keep the group together. He restructured the company so
that instead
of relying on commissions, each person would be paid a salary. Any
profits
would go into a pool, and depending on performance, employees would
be paid
bonuses.
Drum said he
himself did not take a salary and he took out loans to make ends
meet. The
company finally became profitable again last year, and revenues so
far
this year
are up about 35 percent from 2004.
“We’re
almost like a phoenix rising out of the ashes,” Drum noted.
Drum’s
daughter, Carly, a 1999 Millburn High School graduate, joined the
firm
shortly
after the World Trade Center disaster, and Drum made her project
manager for
a new division that focuses on the Japanese market. The success
of that
division has also helped fuel the company’s recovery, Drum said.
Carly Drum
said she had always wanted to join the firm, although her father had
encouraged
her to work elsewhere. She worked for several years for ESPN in
advertising
sales. The events of Sept. 11, however, propelled her entry into
Drum
Associates.
Along with
another of the firm’s employees, Drum’s daughter nominated him for
the award.
As part of the nomination, she gathered financial figures and
assembled
six letters of reference for submission to a panel of SBA officials
and
outside
auditors.
Because of
her father’s fighting spirit, she said, “The whole team worked
really
hard for
him.”